Common Issues with Sliding Commercial Doors and How to Address Them

At Automatic Door Specialists, we understand that a functioning entrance is vital for your business. When your automatic doors malfunction, it disrupts foot traffic and creates a negative first impression for your customers. By recognizing the early signs of trouble, you can minimize downtime and ensure a safe, welcoming environment for everyone entering your facility.

a sleek motion sensor mounted on the door header

Sensor Malfunctions and Safety Features

Modern commercial automatic doors rely on sophisticated sensors to detect motion and presence. Often, a door that refuses to close or opens randomly is experiencing sensor interference from decorations, stickers, or even intense sunlight. We recommend checking the sensor area for obstructions first, as a simple cleaning can sometimes resolve these frustrating intermittent performance issues.

close-up of the door's bottom track showing a pebble and a leaf obstructing the path

Track Obstructions and Debris Buildup

The tracks of sliding commercial doors are magnets for dirt, rocks, and general debris brought in by foot traffic. When this buildup accumulates, it creates friction that strains the motor and causes the door to shudder or stick. We advise inspecting the bottom tracks weekly and vacuuming out any loose material to maintain smooth operation.

a technician's hand using a wrench to adjust a roller mechanism

Misalignment and Roller Wear

Over time, the constant movement of heavy glass panels can cause the door mechanism to drift out of alignment. You might hear grinding noises or notice gaps when the doors are closed. These symptoms usually indicate worn rollers or a derailed panel, which requires professional adjustment to prevent the door from becoming a serious safety hazard.

an open control box, revealing the complex internal electronics and motor that power the automatic door system

Motor Failure and Power Issues

If your door fails to engage completely, the issue may lie within the motor or the power supply. Electrical surges or age can cause internal components to fail, requiring expert commercial door services. In these complex cases, we strongly suggest scheduling commercial door repair immediately to diagnose the electrical fault before it damages other system components.

Regular maintenance is the best way to keep your automatic sliding doors commercial ready. At Automatic Door Specialists, we are dedicated to keeping your entrances safe and efficient across the islands. If you suspect mechanical failure or need a professional inspection, contact us today to schedule a service appointment and keep your business moving.

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